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Looking after our community and providing excellent care

Local community – NHS Orkney needs your help - 25 May 2023

NHS Orkney is experiencing increased pressures on its inpatient services, with the hospital today sitting at red level for bed occupancy.

To protect key services and ensure patient safety, we have had to postpone a very small number of operations scheduled for today, for which we apologise. Please be assured we don’t make these decisions lightly.

If you have a health concern that does not require urgent treatment but cannot wait until your GP or Pharmacy reopens, we would ask that you make use of NHS 24 by calling 111, using the NHS24 app (https://www.nhsinform.scot/care-support-and-rights/tools-and-apps/nhs-24-online) or the NHS 24 website (NHS 24 | NHS 24).  This will help you decide which is the best service for you to access.

If you are acutely unwell please call, 999 or attend the Emergency Department (ED), please do not stay away from the ED in these cases. If you attend our ED but do not require urgent care you will face a longer wait or be redirected to a more appropriate service for your need.

NHS 24

Getting in touch

We shall be delighted to hear from you, so here are the various ways of contacting us:

The Balfour

By telephone to:
01856 888100
(during office hours)

01856 888000
(out of hours)

By e-mail to:
ORK.feedback@nhs.scot

By letter to the address below:

Foreland Road
Kirkwall
Orkney
KW15 1NZ