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Looking after our community and providing excellent care

Server Upgrade - Update - Monday 17 July

Unfortunately, we are continuing to experience issues following our recent server upgrade.

All GP practices are open and operating however we would ask that you continue to bear with us while we work through these IT challenges.

Please do continue to order your repeat prescriptions as normal but we would ask that you simply allow an additional 24 - 48 hours before collecting your prescription.

As a reminder, medical guidance can be found on NHS Inform, including a symptom checker and self-help guides, https://www.nhsinform.scot/symptoms-and-self-help?fbclid=IwAR1EcHcB8XNSZpqUb0S5nhlERnts9Yo3T0rxjw03FXyK5ARHDtTsibFk7dw

NHS24 can be contacted by calling 111 and for medical emergencies, please call 999. 

Once again, we'd like to thank you all for your patience and co-operation. 

Getting in touch

We shall be delighted to hear from you, so here are the various ways of contacting us:

The Balfour

By telephone to:
01856 888100
(during office hours)

01856 888000
(out of hours)

By e-mail to:
ORK.feedback@nhs.scot

By letter to the address below:

Foreland Road
Kirkwall
Orkney
KW15 1NZ