Out of Hours

For Mainland Orkney 

In an emergency: If your doctor’s surgery is closed and you are too ill to wait until it re-opens, phone NHS 24 on 111. Calls to this number are free. When you phone NHS 24, you will be asked where you are phoning from and why you have phoned. This will help the service to make sure that you get the right help.

Once the reason for your call has been established, you will be triaged by an appropriate healthcare professional from NHS 24's multi-disciplinary team, which includes nurse practitioners, dental nurses, pharmacy advisors, psychological wellbeing practitioners and mental health nurses. They will talk to you about your symptoms and tell you what care they think you need. This may include providing details of how to treat yourself at home, arranging an assessment with our Out of Hours GP team, or in some cases may dispatch an ambulance for you.

If you think your life is in danger and you need an emergency ambulance, always phone 999.

Click here to visit the NHS 24 website

For Patients residing on all other islands

Please contact your doctor or nurse by telephoning The Balfour on 01856 888000.