Displaying 31 to 40 (of 42 publications)
Whistleblowing Standards – Annual Report – 2022-23
This is NHS Orkney’s second annual Whistleblowing Standards Report since the national standards came into force on 1 April 2021 and covers the reporting period 1 April 2022 to 30 March 2023.
NHS Orkney Patient Feedback Annual Report 2023-2024
The 2023/24 Patient Feedback Annual Report for NHS Orkney demonstrates our ongoing commitment to delivering high-quality, person-centred care. This report outlines how we have received, responded to, and utilised feedback, complaints, and engagement from patients, carers, and families to drive continuous improvement in our services.
NHS Orkney Communications Framework
This Communications Framework sets out the approach to be taken by NHS Orkney to develop communications and involvement with all our stakeholders.
NHS Orkney Clinical Strategy – 2022-2027
This Clinical Strategy sets out our ambition of how our clinical teams and services will develop and grow to meet the needs of the people of Orkney over the next five years. It has been developed in consultation with our community and staff and with extensive input from our clinicians.
NHS Orkney Patient Feedback Annual Report 2022-2023
The 2022/23 Patient Feedback Annual Report details how NHS Orkney has received, responded to, and acted upon feedback, complaints and engagement to help improve and develop our services. In order to ensure patients, carers and families receive the best possible care across our services, we need to continually review, learn and improve, ensuring we embed...
Whistleblowing Standards – Annual Report – 2021-22
This is NHSO’s first annual Whistleblowing Standards Report since the national standards came into force on 1 April 2021 and covers the period 1 April 2021 to 30 March 2022.
Public Health Annual Report 2022-2023
The report covers just some of the activity undertaken from April 2022 to March 2023 primarily by the public health department and covers work undertaken around health protection, screening and health improvement.
NHS Orkney Patient Feedback Annual Report 2021-2022
The 2021/22 Patient Feedback Annual Report details how NHS Orkney has received, responded to and acted upon feedback, complaints and engagement to help improve and develop our services. In order to ensure patients, carers and families receive the best possible care across our services, we need to continually review, learn and improve, ensuring we embed...
NHS Orkney Patient Feedback Annual Report 2020 – 2021
The 2020/21 Patient Feedback Annual Report details how NHS Orkney has received, responded to and acted upon feedback, complaints and engagement to help improve and develop our services. In order to ensure patients, carers and families receive the best possible care across our services, we need to continually review, learn and improve, ensuring we embed...
NHS Orkney Complaints Handling Procedure
NHS Orkney is committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care. We understand, however, that sometimes things go wrong. If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best...