Publications

NHS Orkney Patient Feedback Annual Report 2021-2022

The 2021/22 Patient Feedback Annual Report details how NHS Orkney has received, responded to and acted upon feedback, complaints and engagement to help improve and develop our services. In order to ensure patients, carers and families receive the best possible care across our services, we need to continually review, learn and improve, ensuring we embed...

NHS Orkney Patient Feedback Annual Report 2020 – 2021

The 2020/21 Patient Feedback Annual Report details how NHS Orkney has received, responded to and acted upon feedback, complaints and engagement to help improve and develop our services. In order to ensure patients, carers and families receive the best possible care across our services, we need to continually review, learn and improve, ensuring we embed...

NHS Orkney Complaints Handling Procedure

NHS Orkney is committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care. We understand, however, that sometimes things go wrong. If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best...

NHS Orkney Patient Feedback Annual Report 2019 – 2020

The 2019-20 Patient Feedback Annual Report details how NHS Orkney has received, responded to and acted upon feedback, complaints and engagement to help improve and develop our services. In order to ensure patients, carers and families receive the best possible care across our services, we need to continually review, learn and improve, ensuring we embed...

Orkney Health Board Endowment Funds Charter

This Charter provides the overall terms of reference for the charity, and the Trustees will uphold its requirements in the governance and management of the charity’s business. The purposes of the charity are: The advancement of health, through Improvement in the physical and mental health of the Board’s population Effective prevention, diagnosis and treatment of...